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Customer Service
Advanced Cellular is dedicated to
Customer Service!!
We have listed the most common customer service
issues and their remedies below:
To
Purchase Cell Phone Accessories via Phone or Have a
Question about one of our cell phone accessories? |
To
Return a Purchase |
Please call our office
at 704-841-1592
Our office is open Monday through Saturday
9am until 7pm EST |
Please call our office
at 704-841-1592
to receive an RA number and instructions for your return |
We realize that a major portion of our unique
selection is highly sought-after and has been difficult to
locate in the past. We want to continue to provide the greatest
selection and variety of accessories, so if you don't see
something, please let us know.
If you ever have a question, you can use our Customer Chat
or contact our Customer Service Department at sales@carolinacellular.com.
We want to provide the best possible experience to our customers,
so we stand behind our service with the Advanced Cellular
Satisfaction Guarantee: If you are not pleased with any of our accessories for any reason you have 15 days
to return them to us for a refund (minus original shipping/handling
and a 10% restocking fee) or exchange. Return shipping is the customer's
responsibility and original shipping charges are not refundable.
This guarantee does not apply to breakage from accidents,
drops or improper istallation. Returns must be in original
packaging.
Most of the accessories sold on this website are aftermarket
products made overseas and are not OEM products from companies
such as Nokia, Motorola and Siemens.
Telephone: 704-841-1592
FAX: 704-841-1592
Mailing Address: 10612-D Providence Rd #302, Charlotte, NC
28277
General Inquiries: sales@carolinacellular.com
Webmaster: webmaster@carolinacellular.com
** We rely on suppliers to gain necessary licensing |
